Help & FAQ

Mona Painter's Palette

What is the Painter's Palette in Mona made of?

TUSCANY INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid, [+/-] MAY CONTAIN: CI 77492 (IRON OXIDES), CI 77491 (IRON OXIDES), CI 19140 (YELLOW 5 LAKE), CI 77499 (IRON OXIDES)

RENAISSANCE INGREDIENTS Mica, Calcium Sodium Borosilicate, Talc, Octyldodecyl Stearoyl Stearate, C12-15 Alkyl Benzoate, Cyclopentasiloxane, Magnesium Stearate, Synthetic Fluorphlogopite, Nylon-12, Dimethicone, Phenoxyethanol, Tocopheryl Acetate, Tin Oxide, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77491 (IRON OXIDES), CI 77499 (IRON OXIDES)

SUPPER INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77499 (IRON OXIDES), CI 77510 (FERRIC AMMONIUM FERROCYANIDE), CI 42090 (BLUE 1 LAKE), CI 19140 (YELLOW 5 LAKE)

ANGHIARI INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77492 (IRON OXIDES), CI 77491 (IRON OXIDES), CI 77499 (IRON OXIDES)

PRINCIPESSA INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77492 (IRON OXIDES), CI 77491 (IRON OXIDES), CI 77499 (IRON OXIDES)

VITRUVIAN INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77499 (IRON OXIDES), CI 77491 (IRON OXIDES), CI 77492 (IRON OXIDES), CI 15850 (RED 7 LAKE), CI 77891 (TITANIUM DIOXIDE)

ISLEWORTH INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77499 (IRON OXIDES), CI 15850 (RED 7 LAKE), CI 77491 (IRON OXIDES), CI 77742 (MANGANESE VIOLET)

MADONNA INGREDIENTS
Talc, Calcium Aluminum Borosilicate, Octyldodecyl Stearoyl Stearate, Phenyl Trimethicone, Zea Mays Starch (Zea Mays (Corn) Starch), Ethylhexyl Palmitate, Mica, Magnesium Stearate, Silica, Ethylhexylglycerin, Caprylyl Glycol, Tin Oxide, Tocopheryl Acetate, Brassica Campestris Seed Oil (Brassica Campestris (Rapeseed) Seed Oil), Linum Usitatissimum Seed Oil (Linum Usitatissimum (Linseed) Seed Oil), Rosmarinus Officinalis Leaf Extract (Rosmarinus Officinalis (Rosemary) Leaf Extract), Aloe Barbadensis Leaf Extract, Curcuma Longa Root Extract (Curcuma Longa (Turmeric) Root Extract) [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE)

SALVATOR INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 15850 (RED 7 LAKE), CI 77491 (IRON OXIDES), CI 19140 (YELLOW 5 LAKE)

VIRGIN INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77742 (MANGANESE VIOLET), CI 15850 (RED 7 LAKE), CI 77491 (IRON OXIDES), CI 45410 (RED 28), CI 77891 (TITANIUM DIOXIDE), CI 77007 (ULTRAMARINES)

Where is the Painter's Palette in Mona manufactured?

It is manufactured in Italy. 

The Kiss Collection

What is the difference between the Comfort Matte and Glazed Crème formulas?

Our Comfort Matte formula offers intense one swipe color pay-off that dries down to a soft matte finish. It can also be used as a sheer matte lip tint, just apply a small amount to the center of your lip and blend and blur using your finger tips! Our Glazed Crème formula on the other hand is an opaque crème liquid lipstick that has beautiful sheen. Just like the Comfort Matte it can be made sheer for a subtle glow on your lips.

How is the Comfort Matte formula different from other matte liquid lip formulas?

Our Comfort Matte formula offers a non-drying, comfortable finish that does not emphasise fine lines. The soft matte finish helps the lipstick look fresh even after hours of wear so don’t be afraid to put it to the test!

Where is the Kiss Collection manufactured?

It is manufactured in Turkey. 

Product Related

Is Sahur’s Art Beauty Halal?

Our products do not contain any animal, pig derived ingredients or alcohol. We are working on our official Halal status certification!

Does Sahur’s Art Beauty test on animals?

Sahur’s Art Beauty is cruelty-free and never tests on animals, nor do we allow suppliers to conduct animal testing for any of our products.

Is Sahur’s Art Beauty vegan?

Yes. All Sahur’s Art Beauty products are free of animal byproduct and do not contain ingredients of animal origin, such as beeswax and carmine. For more information on specific products, please refer to the Ingredients list.

Are Sahur’s Art Beauty products gluten free?

Yes. All Sahur’s Art Beauty products are formulated without gluten-derived ingredients and there are no detectable levels of gluten introduced in the manufacturing process.

Do Sahur’s Art Beauty products contain parabens?

All Sahur’s Art Beauty products are paraben-free (and phthalate-free, too).

My Account

What information do I need to create an account on sahursart.com?

To register for an account, you will need to provide your name, email address, and password. Don’t worry about filling out the rest of your account information right away—shipping, billing, and address can be provided later. Once registered, you can check out your order status, order history, and manage your account.

I forgot my password, how do I log in?

Please note that passwords are case-sensitive. If you have forgotten your password, please click on "Forgot Your Password?" below Log In, and follow the instructions to reset it. 

Payment

What forms of payments does Sahur’s Art Beauty accept?

We currently accept all major credit cards (American Express, MasterCard, and Visa), PayPal, Apple Pay, and Google Pay. 

When will my account be charged?

Your account will be charged immediately after your order has been accepted and processed.

I am having trouble with my payment information for my online order.

If you receive an error message related to credit card authorization failure, double check that the billing address on the credit card and matches your account billing address, try re-entering your CVN or security code, and be sure that the card is current (not expired) and valid. After validating the information you've entered and an error message is received a second attempt, please contact your financial institution for further assistance.

Order Cancellation

I have changed my mind, can I cancel my order? 

Unfortunately, we will not be able to cancel your order once payment has been made and the transaction is underway. However, if you do need help, feel free to drop us an email at help@sahursart.com.

Returns

We currently do not accept returns for shipments and all sales are final. We still want to guarantee customer satisfaction so please reach out to help@sahursart.com with any concerns, and our team will be happy to assist!

Shipping

Do you ship worldwide? 

Yes we do! We offer safe, reliable and affordable shipping options for worldwide delivery- along with free international delivery for orders over US$99! 

How much does shipping cost?

Shipping fees will be calculated based on the size, weight and destination country/region of your package once you begin the checkout process. We have tried our best to include an array of affordable shipping options so where available, you will be able to select your preferred shipping method at checkout.

How do I qualify for free shipping?

We are offering free worldwide shipping for orders over US$99, so what are you waiting for? Go get your hands on The Kiss Collection bundle!

How can I find the status of my order?

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link.

TUSCANY INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid, [+/-] MAY CONTAIN: CI 77492 (IRON OXIDES), CI 77491 (IRON OXIDES), CI 19140 (YELLOW 5 LAKE), CI 77499 (IRON OXIDES)

RENAISSANCE INGREDIENTS Mica, Calcium Sodium Borosilicate, Talc, Octyldodecyl Stearoyl Stearate, C12-15 Alkyl Benzoate, Cyclopentasiloxane, Magnesium Stearate, Synthetic Fluorphlogopite, Nylon-12, Dimethicone, Phenoxyethanol, Tocopheryl Acetate, Tin Oxide, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77491 (IRON OXIDES), CI 77499 (IRON OXIDES)

SUPPER INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77499 (IRON OXIDES), CI 77510 (FERRIC AMMONIUM FERROCYANIDE), CI 42090 (BLUE 1 LAKE), CI 19140 (YELLOW 5 LAKE)

ANGHIARI INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77492 (IRON OXIDES), CI 77491 (IRON OXIDES), CI 77499 (IRON OXIDES)

PRINCIPESSA INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77492 (IRON OXIDES), CI 77491 (IRON OXIDES), CI 77499 (IRON OXIDES)

VITRUVIAN INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77499 (IRON OXIDES), CI 77491 (IRON OXIDES), CI 77492 (IRON OXIDES), CI 15850 (RED 7 LAKE), CI 77891 (TITANIUM DIOXIDE)

ISLEWORTH INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77499 (IRON OXIDES), CI 15850 (RED 7 LAKE), CI 77491 (IRON OXIDES), CI 77742 (MANGANESE VIOLET)

MADONNA INGREDIENTS
Talc, Calcium Aluminum Borosilicate, Octyldodecyl Stearoyl Stearate, Phenyl Trimethicone, Zea Mays Starch (Zea Mays (Corn) Starch), Ethylhexyl Palmitate, Mica, Magnesium Stearate, Silica, Ethylhexylglycerin, Caprylyl Glycol, Tin Oxide, Tocopheryl Acetate, Brassica Campestris Seed Oil (Brassica Campestris (Rapeseed) Seed Oil), Linum Usitatissimum Seed Oil (Linum Usitatissimum (Linseed) Seed Oil), Rosmarinus Officinalis Leaf Extract (Rosmarinus Officinalis (Rosemary) Leaf Extract), Aloe Barbadensis Leaf Extract, Curcuma Longa Root Extract (Curcuma Longa (Turmeric) Root Extract) [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE)

SALVATOR INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 15850 (RED 7 LAKE), CI 77491 (IRON OXIDES), CI 19140 (YELLOW 5 LAKE)

VIRGIN INGREDIENTS Talc, Silica, Mica, Magnesium Stearate, Octyldodecyl Stearoyl Stearate, Polybutene, Octyldodecanol, Phenoxyethanol, Tocopheryl Acetate, Lauroyl Lysine, Dehydroacetic Acid [+/-] MAY CONTAIN: CI 77742 (MANGANESE VIOLET), CI 15850 (RED 7 LAKE), CI 77491 (IRON OXIDES), CI 45410 (RED 28), CI 77891 (TITANIUM DIOXIDE), CI 77007 (ULTRAMARINES)

Product Related

What are your lipsticks made of?

Comfort Matte Ingredients:
Isododecane, Trimethylsiloxysilicate, Diisopropyl Dimer Dilinoleate, Nylon 12, Silica, Disteardimonium Hectorite, Phenoxyethanol (2-4), Ethylhexylglycerin, Propylene Carbonate, Parfum. [+/-] MAY CONTAIN: CI 77891 (2-6) , CI 77491, CI 77492, CI 77499, CI 15850 (1-6), CI 19140 (4-6) , CI 15985 (3-7).

Glazed Creme Ingredients:
Polyisobutene, Hydrogenated Polyisobutene, Trimethylolpropane Triisostearate, Octyldodecanol, Octyldodecyl Stearoyl Stearate, Triethylhexanoin, Silica Dimethyl Silylate, Disteardimonium Hectorite, Polyethylene, Phenoxyethanol (2-4), Ethylhexylglycerin, Propylene Carbonate, Tocopheryl Acetate, Parfum. [+/-] MAY CONTAIN: CI 77891 (2-6), CI 77491, CI 77492, CI 77499, CI 15850 (1-6)

What is the difference between the Comfort Matte and Glazed Crème formulas?

Our Comfort Matte formula offers intense one swipe color pay-off that dries down to a soft matte finish. It can also be used as a sheer matte lip tint, just apply a small amount to the center of your lip and blend and blur using your finger tips! Our Glazed Crème formula on the other hand is an opaque crème liquid lipstick that has beautiful sheen. Just like the Comfort Matte it can be made sheer for a subtle glow on your lips.

How is the Comfort Matte formula different from other matte liquid lip formulas?

Our Comfort Matte formula offers a non-drying, comfortable finish that does not emphasise fine lines. The soft matte finish helps the lipstick look fresh even after hours of wear so don’t be afraid to put it to the test!

Is Sahur’s Art Beauty Halal?

Our products do not contain any animal, pig derived ingredients or alcohol. We are working on our official Halal status certification!

Does Sahur’s Art Beauty test on animals?

Sahur’s Art Beauty is cruelty-free and never tests on animals, nor do we allow suppliers to conduct animal testing for any of our products.

Is Sahur’s Art Beauty vegan?

Yes. All Sahur’s Art Beauty products are free of animal byproduct and do not contain ingredients of animal origin, such as beeswax and carmine. For more information on specific products, please refer to the Ingredients list.

Are Sahur’s Art Beauty products gluten free?

Yes. All Sahur’s Art Beauty products are formulated without gluten-derived ingredients and there are no detectable levels of gluten introduced in the manufacturing process.

Do Sahur’s Art Beauty products contain parabens?

All Sahur’s Art Beauty products are paraben-free (and phthalate-free, too).

My Account

What information do I need to create an account on sahursart.com?

To register for an account, you will need to provide your name, email address, and password. Don’t worry about filling out the rest of your account information right away—shipping, billing, and address can be provided later. Once registered, you can check out your order status, order history, and manage your account.

I forgot my password, how do I log in?

Please note that passwords are case-sensitive. If you have forgotten your password, please click on "Forgot Your Password?" below Log In, and follow the instructions to reset it. 

Payment

What forms of payments does Sahur’s Art Beauty accept?

We currently accept all major credit cards (American Express, MasterCard, and Visa), PayPal, Apple Pay, and Google Pay. 

When will my account be charged?

Your account will be charged immediately after your order has been accepted and processed.

I am having trouble with my payment information for my online order.

If you receive an error message related to credit card authorization failure, double check that the billing address on the credit card and matches your account billing address, try re-entering your CVN or security code, and be sure that the card is current (not expired) and valid. After validating the information you've entered and an error message is received a second attempt, please contact your financial institution for further assistance.

Order Cancellation

I have changed my mind, can I cancel my order? 

Unfortunately, we will not be able to cancel your order once payment has been made and the transaction is underway. However, if you do need help, feel free to drop us an email at help@sahursart.com.

Returns

We currently do not accept returns for shipments and all sales are final. We still want to guarantee customer satisfaction so please reach out to help@sahursart.com with any concerns, and our team will be happy to assist!

Shipping

Do you ship worldwide? 

Yes we do! We offer safe, reliable and affordable shipping options for worldwide delivery- along with free international delivery for orders over US$99! 

How much does shipping cost?

Shipping fees will be calculated based on the size, weight and destination country/region of your package once you begin the checkout process. We have tried our best to include an array of affordable shipping options so where available, you will be able to select your preferred shipping method at checkout.

How do I qualify for free shipping?

We are offering free worldwide shipping for orders over US$99, so what are you waiting for? Go get your hands on The Kiss Collection bundle!

How can I find the status of my order?

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link.